Moto Cupp™ – Terms & Conditions

Key Information

We encourage you to review our full Terms & Conditions below. Here are a few important highlights:


  • Our liability is limited, as described in Clause 9.

  • Items marked “Final Sale” or “Non-Returnable” cannot be refunded unless they arrive damaged or faulty (see Clause 7(a)(3)).

  • Delivery timelines are estimates and may vary depending on your location.

1. Introduction

This website (the “Site”) is operated by Shopify in partnership with Moto Cupp™ (referred to as “we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your use of the Site and your purchase of any products, including Moto Cupp™ accessories and merchandise.

By placing an order on our Site, you agree to be bound by these Terms.

2. Use of the Site

You may use this Site and purchase products only if you are 18 years or older.

When using our Site, you agree that you will not:


  • Upload or share personal information of others without their consent

  • Engage in unlawful, abusive, defamatory, or offensive conduct

  • Interfere with or disrupt the functionality of the Site

  • Upload viruses, malware, or harmful code

  • Use automated tools (robots, scrapers, data miners, etc.) without written permission

  • Use the Site for unsolicited marketing, spam, or harmful activities

3. Accounts

You may choose to create an account to purchase Moto Cupp™ products.

You are responsible for:


  • Keeping your login information secure

  • Ensuring your account details remain accurate

  • All activity that occurs using your account

Your personal information is managed according to our Privacy Policy.

4. Orders

By placing an order, you are making an offer to purchase products at the prices listed on our Site—including taxes, delivery charges, and fees where applicable.

We reserve the right to accept or decline orders at our discretion. If an order is declined, we will inform you within a reasonable timeframe.

Additional order conditions:


  • Orders may be cancelled or refunded within 90 minutes of purchase.

  • Product availability depends on stock. Pre-order dispatch dates are estimates only.

  • We may cancel an order before dispatch if:


    Stock is unavailable


    Pricing or product information errors occur


    External factors or operational issues prevent fulfilment


5. Price & Payment


  • All prices are displayed in EUR (€) unless stated otherwise.

  • Payment must be made in full using one of the methods available at checkout.

  • You agree not to use fraudulent or unlawful payment methods.

  • By using a credit or debit card, you confirm you are authorised to do so.

  • Promotional codes, discounts, and competitions may be offered occasionally.

    Any additional terms will apply at the time of the promotion.

6. Delivery, Title & Risk

Delivery will be made to the address provided at checkout using the shipping methods available on our Site.

Important notes:


  • Delivery times shown are estimates only and may vary based on location (including EU, USA, and Australia).

  • Ownership of products transfers to you once full payment is received.

  • Risk (loss or damage) transfers to you at the moment the order is delivered.

7. Returns

We accept returns for eligible products when:


  • They are unused

  • In original packaging

  • Not marked as Final Sale or Non-Returnable

Customers are responsible for return shipping costs, unless the product is faulty.

Additional return information:


  • Refunds for bundles will recalculate the pricing of kept items at their individual product cost.

  • Shipping fees for change-of-mind returns are non-refundable.

Products marked “Final Sale” or “Non-Returnable” cannot be refunded unless they arrive damaged or faulty.

8. Limitations & Disclaimers

To the fullest extent permitted by law:


  • Neither party is liable for indirect or consequential loss, including loss of profits, revenue, data, or reputation.

  • Our total liability will not exceed the amount paid for the product(s) in question.

Product usage notes:


  • Information on our Site or product materials is general in nature.

  • Moto Cupp™ accessories are not medical devices and are not intended to replace professional advice.

  • If you have an existing condition or concern, consult a qualified professional before use.

9. Intellectual Property

All intellectual property relating to the Site and Moto Cupp™ products belongs to Moto Cupp™.

You may only use our materials for personal, non-commercial purposes.

You may not:


  • Reproduce

  • Distribute

  • Modify

  • Sell

  • Or create derivative works from our content

without written permission.

Sharing our products or content on social media is permitted, provided the content is not misrepresented and does not harm our brand reputation.

10. User Content

If you submit or post content on our Site or social media channels (such as reviews, photos, or messages), you grant Moto Cupp™ a royalty-free, worldwide licence to use, display, reproduce, and share that content.

You confirm that:


  • You own the rights to your content

  • Your content does not infringe on any third-party rights

11. General Provisions

Disputes

Both parties agree to attempt resolution through mediation before pursuing legal action.

Force Majeure

Neither party is responsible for delays caused by events beyond reasonable control (e.g., natural disasters, strikes, carrier delays).

Feedback

Your feedback helps us improve. By submitting feedback, you allow us to use it for product and service enhancements.

Amendments

These Terms may be updated periodically. The Terms in effect at the time of your order will apply.

Third-Party Sites

We are not responsible for the content, policies, or services of external websites linked from our Site.

12. Definitions

Consequential Loss

Includes loss of profits, revenue, data, reputation, or future opportunities.

Force Majeure

Events beyond reasonable control preventing obligations from being met.

Liability

Any claim, cost, damage, or loss—direct or indirect—arising under these Terms.